Orders are processed within 1–2 business days. Standard delivery usually takes 3–7 business days after processing. Estimated total delivery time is 4–9 business days.

Yes! Brendas offers free standard shipping on orders of $100 or more. Orders under $100 have a $4.99 shipping fee. We currently ship within the United States only.

You can request a return within 30 days of receiving your order. Items must be unused and in their original condition, with original packaging and accessories where available. Standard return shipping costs are the customer's responsibility unless the item is damaged, defective, incorrect, or otherwise covered by applicable law. No restocking fee applies. Please contact support@brendas.shop to request a return.

You may request an order cancellation within 24 hours of placing your order. Cancellation depends on the order's processing and shipping status, so please contact us as soon as possible. Orders that have already shipped may no longer be cancellable.

We're happy to help! Email us at support@brendas.shop or call +1 (646) 852-4492. Our support hours are Monday–Friday, 9 AM–5 PM Eastern Time. You can also use our website's live chat when available.

Approved refunds are generally issued within 10 business days after we receive and inspect the returned item. Your bank or payment provider may need additional time to post the refund.

Exchanges may be available within 30 days of delivery, subject to product availability and our return requirements. Contact our support team for assistance.

Available payment methods are displayed at checkout. Accepted options may include Visa, Mastercard, American Express, Discover, JCB, Maestro, Visa Electron, and Diners Club, depending on checkout availability.