Contact Us
We're Here to Help
At Brendas, your shopping experience matters to us. Whether you have a question about our handbags, need help with an order, or would like assistance with shipping, returns, or refunds, we're always happy to hear from you.
Our team is here to make your shopping experience simple, smooth, and enjoyable.
Get in Touch
Email Support
For questions about products, orders, payments, shipping, returns, or exchanges, email us at:
Phone Support
You can also reach us by phone:
+1 (646) 852-4492
Live Chat
Need quick assistance? Use the Live Chat feature on our website to contact our support team.
Business Address
119 Mulberry St
New York, NY 10013
United States
Customer Support Hours
Monday–Friday: 9:00 AM–5:00 PM Eastern Time (ET)
Our support team is available during these hours to assist with your questions and concerns. Messages received outside business hours will be handled as soon as possible during our next business day.
How Can We Help?
We're happy to assist you with:
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Product information and handbag details
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Order status and tracking
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Shipping and delivery questions
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Return and refund requests
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Exchange inquiries
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Order cancellation requests
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Payment-related questions
For faster assistance, please include your order number when contacting us about an existing purchase. Please never send your full payment card number or security code by email or Live Chat.
We Value Your Feedback
Your questions, feedback, and suggestions help us improve. Whether you're shopping with us for the first time or returning for another favorite handbag, we appreciate the opportunity to assist you.
Thank you for choosing Brendas.
We're always happy to help you find your style and enjoy a better shopping experience.
Brendas — Your Style, Your Everyday Story.